WARNING: If your VISRETAIN is set to (0) in a host drawing, and you start customizing your layers of that Xref in your host drawing, those changes will not be maintained when you SAVE it. To me, VISRETAIN is all about layer manipulation in Xrefs: VISRETAIN ( 1 ) allows for that kind of layer color flexibility in the host drawings, whereas VISRETAIN ( 0 ) carries-over and maintains - the layer color change you make in the original drawing being used as the Xref. For example, I like toning down the overall floor plan color when I do electrical plans so the electrical symbols can really stand out that's just one example. The reason is, I like being able to change (or customize) the pen color of a layer(s) to reflect the work I do in other drawing files. However, that being said, I usually set my VISRETAIN to (1) one. So, setting your VISRETAIN to (0) is probably the best solution for this particular circumstance. This of course, is more of an inconvenience, plus it sort of defeats the whole idea of relying on the attributes of what an Xref is all about, doesn't it? This works fine if you have only one or two files that rely on that particular Xref.Ī third (and perhaps obvious) work-around would be to delete the Xref, DETACH it in INSERT-EXTERNAL REFERENCES, and re-insert the "newly-revised" Xref. You will finally see your drawing taking on the layer color change you made in your original Xref.Ī second work-around is to go into your LAYERS PROPERTY MANAGER of those host drawings and change the color of the layer there. Set the VISRETAIN to (0) zero in your host files, and RELOAD the Xref in INSERT-EXTERNAL REFERENCES. Perhaps you even tried reloading it in the INSERT-EXTERNAL REFERENCES, yet to no avail. So, you went into your original file (the one acting as the "mother" xref) and changed a layer color through your LAYERS PROPERTY MANAGER saved it, and went back into your drawing files which contain that Xref, expecting it to change in your host drawings, but the layer color did not change! If I'm understanding you correctly, it sounds like you have an Xref that you changed in terms of layer color and it's not reflecting in your associated drawings. Perform a clean installation of Synapse if the device works without Razer Synapse installed.VISRETAIN may be the answer you are looking for. Test the device on another PC without Razer Synapse. Restart your computer and test your device again. You can also test the device on another computer and attempt to assign the macro to an available known working key.ĭisable or exit Razer Synapse in the system tray. Keep the macro simple and short.įor Razer Synapse 3, refer to How to create or delete macros on Razer Synapse 3. Note that the dedicated macro keys found on Razer keyboards are not associated with any keyboard command by default.Ĭheck if you have assigned a macro command to a key properly. (If you have no issue with macro keys, skip to step 8.) Verify if an actual macro command is assigned to the key. The Razer Synapse devices need to have the same features to sync properly (for example, a mouse without the "Starlight" lighting effect will not sync with a keyboard that has the "Starlight" lighting effect).Įnable the in-game Chroma lighting in Razer Synapse 3 under the "CHROMA APPS" tab. Razer Synapse 2.0-exclusive devices will not sync with Razer Synapse 3, and vice versa. (If you are not experiencing Chroma lighting not syncing issue, skip to step 8.) Check if you are using the same Razer Synapse version for all the Chroma-enabled devices and they have the same Chroma features. Connect the Razer device to a different USB port if it is already directly plugged into the computer.įor Razer keyboards with two USB connections, ensure both of them are plugged directly into the computer. If you just updated Windows, please install the "Optional updates" under Settings > Windows Update > Advanced options.Įnsure the Razer device is plugged in directly to the computer and not on a USB hub. See How to get the latest software and driver updates from Windows. Once the issue is fixed after performing a particular set of steps, you can stop there.Įnsure your Razer device's drivers are up to date.Įnsure your Razer Synapse software is up to date.įor Razer Synapse 2.0, refer to How to manually check for updates on Razer Synapse 2.0.įor Razer Synapse 3, refer to How to manually check for updates on Razer Synapse 3.Įnsure Windows is up to date. Note: It is not necessary to run through all the troubleshooting steps.
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